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Have a question about our Woocasino review, bonus information, or anything else on this site? We are happy to help. This is an independent affiliate review site — for account-related queries (deposits, withdrawals, account issues) please contact Woocasino directly via their 24/7 live chat.

Get in Touch

You can reach our editorial team using the contact form below or via the email address listed at the bottom of this page. We aim to respond to all enquiries within 1 business day (AEST).

Our Editorial Team

This review site is maintained by a team of iGaming enthusiasts and content professionals with experience in the Australian online casino market. Our chief reviewer and author is Chad Costelloe, Art Director at Playtech, whose background in iGaming design and player-facing UX informs our approach to casino evaluation.

Response Times

Enquiry TypeTypical Response Time
Bonus or review questionsWithin 24 hours
Content correction requestsWithin 48 hours
Partnership enquiriesWithin 3 business days

For urgent account-related matters at Woocasino, please use their official live chat support available 24/7 in English.